TravelFi support
Help with your travel money.
Email office@ironcanyon.co with the device model, iOS version, and what you were trying to do. Do not include card numbers, bank details, or sensitive travel documents.
Exchange rates
TravelFi labels the freshness of every rate-derived verdict. Pull to refresh or reconnect to the internet for a current reference. Cached rates remain available offline but should not be trusted for a close decision when marked stale.
Trips and expenses
TravelFi stores trips, budgets, expenses, commitments, exchanges, and rate checks locally on your iPhone. There is no account or cloud restore. Export anything you need to keep before deleting the app.
Purchases
App Store payments are handled by Apple. Include the product name and purchase date when asking for help, but never send payment credentials. Apple's purchase history and refund tools are available through your Apple Account.
Privacy
Read the full TravelFi Privacy Policy for details about local storage and the public exchange-rate request.